COVID-19 Pandemic Response


COVID-19 Pandemic Response

We recognize that families, businesses and the community services we all count on have been hit hard by Covid-19. As a local business created and headquartered in Durango,FastTrack is just as invested in the success of our region as you are. In March, FastTrack raised the broadband caps at no extra charge to our ISP partners, businesses and services critical to our community infrastructure as part of our community outreach program. This boosted connectivity is helping people work from home, enabling telemedicine, allowing students to learn remotely, giving businesses extra flexibility, and enhancing public communal workspaces for those who don’t have a robust connection at home or at traditional offices. We serve the communities of Durango, Bayfield, Montrose, Cortez, Mancos, Dolores, Ignacio, Grand Junction, Farmington, Aztec, Bloomfield and Albuquerque.

To help us all navigate the new challenges posed by COVID-19, FastTrack has:

  • Provided full bandwidth capacity to ISP partners, healthcare entities, communal workspaces, municipalities, schools, first responders and others at no extra charge
  • Suspended late fees
  • Extended flexible payment arrangements
  • Enabled touchless credit card payments

We’re All Adjusting

Like many local businesses, our offices have been closed to the public since March. No FastTrack employees were let go or furloughed, and most are working from home. Those who must enter our headquarters are rotated to distance at 50% capacity. Masks and physical distancing are required. Throughout this pandemic, our 24x7x365 operations center has continued to field customer issues and assure seamless service.

Working Together To Get Through This Together

As we discover that the new normal will be, FastTrack is right there with you. We’re local, invested and flexible.

“Many thanks to FastTrack for quickly increasing DurangoSpace’s bandwidth at no additional charge when the affects of the pandemic became evident. With our membership, need for technology support and demand for bandwidth all climbing, this new capacity assures our clients and their customers that DurangoSpace can fully support them moving forward. FastTrack has been a key partner in our success since our start in 2011. ”

– Jasper Welch, DurangoSpace, coworking cooperative


FastTrack Communications IconFastTrack Communications

779 Tech Center Drive, Durango

4.3 6 reviews

  • Avatar Paul Cranfill ★★★★★ a year ago
    Would highly recommend. Fiber optic internet is blazing fast and reliable. Same goes for their customer service. Morgan, in particular, was very thorough and articulate. Thank you!
  • Avatar Southwest Retina Consultants ★★★★★ 7 years ago
    Fasttrack has been our best investment ever. They respond so quickly it's almost worrisome - SO NICE to not have to fight to get support to help you out! They also alert me when our system is down sometimes before we even notice it … More ourselves. We are so happy with the service we receive from FastTrack Communications and highly recommend them!
  • Avatar Seth Miller ★★★★★ 3 years ago
    Best internet, phone, and data transport in town for businesses! A local company, co-owned by LPEA/EE, not some corporate giant.
  • Avatar Matt Hoaglin ★★★★★ 6 years ago
    Best customer service. Love this company. They always answer the phone and are friendly and willing to help.